Solutions

Operational Support Across the Medical Device Lifecycle.

From U.S. market entry through ongoing commercial operations, MDD Options provides configurable services that help manufacturers navigate regulatory requirements, distribution, fulfillment, study programs and equipment support through one coordinated platform.

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Medical devices supported through the MDD platform

One Connected Platform

Specialized capabilities configured around the needs of your product, program and market.

Market entry. Studies. Fulfillment. Equipment support.

Platform Components

Four specialized capabilities working independently or together.

Federal Market Partner

Clinical Study Logistics

Demand Generation

Field Support

ONE CONNECTED PLATFORM

The Capabilities You Need. Configured Around Your Program.

Engage one focused capability or combine multiple services into a coordinated operating model designed around your product, market and stage of growth.

U.S. MARKET ENTRY & COMMERCIAL OPERATIONS

Build and Operate Your U.S. Infrastructure.

MDD Options helps medical device manufacturers establish the regulatory, distribution and commercial infrastructure needed to enter and operate in the U.S. market.

Market Entry

Launch-readiness support, fractional U.S. operations and flexible commercial models aligned with your market strategy.

Regulatory & Import

U.S. Agent, Initial Importer, Importer of Record and registration support for compliant market access.

Distribution

Receiving, storage, fulfillment, inventory control, consignment programs and shipment coordination.

Commercial Operations

Configurable workflows, operating procedures and infrastructure designed to support continued growth.

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SPECIALTY FULFILLMENT

Flexible Fulfillment for Specialized Programs.

MDD Demand supports direct-to-patient, direct-to-consumer, sample, demonstration and specialty fulfillment programs through flexible, coordinated workflows.

Patient & Consumer

Direct-to-patient, direct-to-consumer and prescription-device fulfillment configured around the needs of each program.

Orders & Payments

Order intake, payment collection, refund processing and reconciliation support.

Samples & Demonstrations

Sample products, demonstration units, evaluation devices and pre-approval product management.

Specialty Fulfillment

Replacement products, supporting devices and small-quantity refrigerated fulfillment when required.

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CAPITAL EQUIPMENT & SERVICE SUPPORT

Keep Equipment Moving, Tracked and Supported.

MDD Service supports capital equipment programs involving loaners, replacements, repairs, rentals, asset tracking and demonstration units, while helping healthcare facilities coordinate device swaps, repair logistics and equipment movement with minimal disruption to ongoing operations.

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EQUIPMENT PROGRAMS

Flexible Operating Models

Support for capital equipment, leasing, rental and pay-per-use programs configured around your commercial requirements.

LOANERS & REPLACEMENTS

Coordinated Product Movement

Loaner management, equipment swaps, replacement coordination and return logistics across the service process.

REPAIRS & MAINTENANCE

Service Lifecycle Support

Repair-facility coordination, maintenance documentation and service reporting throughout the equipment lifecycle.

ASSET MANAGEMENT

Greater Equipment Visibility

Serial-level tracking, location visibility and management of demonstration, evaluation and field equipment.

Let’s Build the Right Solution for Your Program.

Discuss Your Needs